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Beth Roberts Counselling

Privacy Policy

Beth Roberts Counselling collects and uses personal information about clients in accordance with Data Protection laws.

Beth Roberts Counselling is registered as a Data Controller with the Information Commissioner’s Office. This Privacy Notice explains how your personal information is managed. 

Information you provide when you arrange counselling with Beth Roberts Counselling, is collected and processed. This may include information such as your name, contact details, current or health information. Only the Counsellor will have access to this information. 

Your information will be used to assess your requirements and provide you with an appropriate therapy and we may use the information to assess any risk. The legal basis for doing so is having your explicit consent and/or vital interest. By arranging counselling with Beth Roberts Counselling it is reasonably assumed you are giving your explicit consent for your information to be held. 

Some information may be collected, with your knowledge, which is classed as Sensitive Personal Data, this may include information such as your current mental health situation and your reasons for coming to counselling. It may also include your current GP information. 

Beth Roberts Counselling will only use your Sensitive Personal Data with your explicit consent, except in limited circumstances, e.g. where there is significant safety or safeguarding concerns. In such situations, we will aim to do this with your consent, but in exceptional circumstances we may notify others, e.g. emergency services. 

When your information has been received, confidentiality procedures are implemented to prevent unauthorised access to your information. Your information will be retained for five years. Following this period, your information will be securely destroyed. 

You have the following rights: right to withdraw your consent at any time, the right to have your data corrected or erased, the right to a copy of the current personal information held on you and the right to restrict processing; To discuss these further please email This will then be discussed with you in further detail as it may be that by exercising any of the above rights, the counselling relationship may no longer be possible.

Policies for the following areas are also available on request:

Equality and Diversity Policy

Data Protection, Confidentiality and Record Keeping Policy

Working With Risk Policy

Client Complaints Procedure

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Policies: About
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